Our estimates are free. We can write an estimate for Insurance or Customer Pays. We do our best to schedule all estimates so no one is waiting. We will except walk-ins as well. We start writing estimates at 8:30am and stop at 4:30pm. It usually takes about 15-20 minutes for the estimate. Please call to schedule an appointment. If your insurance company sent us an assignment, we will contact you to schedule an appointment.
The best thing you can do is be there with the estimator and discuss the damage on your vehicle.
When a vehicle is determined a total loss it is by the Insurance company. Body shops do not determine whether or not it is a total loss.